Two-Factor Authentication Setup for CAREWare 5OverviewSetting up two-factor authentication (2FA) in CAREWare 5 is a quick and powerful way to increase the security of the CAREWare user login process.
Configure central administrator permissions related to the 2FA featureHere are instructions for granting permissions in CAREWare.
- Turn 2 Factor On and Off. Granting this permission will enable a user to choose whether or not the server will enforce 2FA.
- Reset User 2 Factor Key. Granting this permission will enable a user to reset other users’ 2FA keys. When a user's 2FA key is reset, that user will be prompted to set up his or her device at the next login.
Configure provider domain permissions related to the 2FA feature (if desired)- Reset User 2 Factor Key. Granting this permission will enable a user to reset 2FA keys for user accounts assigned to the provider they administer. When a user's 2FA key is reset, that user will be prompted to set up his or her device at the next login.
Turn on 2FA from Central Administration- Click Administrative Options.
- Click Advanced Security Options.
- Click Server 2 Factor Setup.
- Choose : ON (using internal RFC 6238 TOTP key based authentication).
- Click Submit.
Resetting Users' 2 Factor KeysIf a user gets a new smartphone or for other reasons needs to start over with a new authenticator, you will need to reset his or her key.
- Click Administrative Options.
- Click Provider/User Manager.
- Expand Users.
- Right-click on the user.
- Click Reset 2 Factor Key.
Once two-factor authentication (2FA) is setup in CAREWare, two-factor authentication (2FA) can be setup for the device by following the instructions
here.
To download these instructions click
here.
Back to
CAREWare 6