Page History: Provider Data Export error "No matching client record found"

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Page Revision: Thu, 10 Sep 2015 09:38

The error "No matching client record found" can occur when creating a Provider Data Export when there is an orphaned client record. This can be resolved by using the Orphaned Record Cleanup tool by following the instructions here. If this tool is not available, upgrading to a newer build of CAREWare of 849 or newer is recommended as it includes this and several other new features. To review build changes, bug fixes, and new features added to CAREWare, click here.

The client tier cw_events error message for this error is:

No matching client record found.- event token: 717fd9eb
Server stack trace:
at jProgBusiness.jBusiness.jBusinessRemote.CDR_Get_data_Check_Status(String sessionToken, String taskToken)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object">"> args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)
Exception rethrown at 0:
at jProgBusiness.jBusiness.jClientSideRemote.CDR_Get_data_Check_Status(String sessionToken, String taskToken)
at Client.TDI_DataExport.btnExport_Click(Object sender, EventArgs e)
9/10/2015 9:02:40 AM

The business tier cw_events error message for this error is:

No matching client record found.
at jProgBusiness.jBusiness.jBusinessClient.ClientDemographicsGet(jUserConnection ThisClientConnection, String ClientPK, jBusinessShared BusinessShared, Boolean mapClient, Boolean forClientUnduplication, String domainPKToUse, String ClientPKOriginalDomain, Boolean IsInternalBusinessTierOperation)

PDE for domain: 42701540-8357-4b91-bb8f-a618a72cc9f5. Error processing client records. Record PK: 5691bb0c-7b2b-480c-9e87-3544bda5ce9f

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