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Page History: CAREWare 6 Browser Hard Reload

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Page Revision: Wed, 21 Mar 2018 13:26


In some cases, your browser will not load changes from a new CAREWare 6 build because the browser has older information in a cache. To clear the cache, a hard reload may be necessary.

  1. Open Browser.
  2. Press CTR + F5.

or


  1. Open Browser.
  2. Press F12 to open the development tool.
  3. Right click Refresh icon.
  4. Click Hard Reload.
  5. Press F12 to close the development tool.

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When reloading pages for CAREWare 6, make sure to reload all pages. In some cases, CAREWare will open another tab to display client information. This happens when a client record is viewed. The URL for that tab will include ClientInformation.htm. Make sure to complete the hard reload steps for that window as well.

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Click here to download these instructions.

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