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[...] referenced based on their intended use: RSR - These are builds created for the 2017 RSR report due in 2018.
ICD-10 Release - This is the first build to include ICD-10 diagnosis codes.
Alternate Build - This build includes features not available in the 2015 ADR build.
ADR Release - These are builds that include ADR reporting features for the 2016 ADR report due in 2017.
HOPWA - These builds were created for improvements to the HOPWA module. 978 ( ADR 2018)
ADR updates.
ADR Validation Report update. [...]
We've listed here all bugs found in CAREWare for easy user reference. Please find the bug affecting your usage and see if it's fixed.
ADAP Brand Name in custom reports ADAP Enrollment Status changes back to Active once case closed date is set ADAP Formulary not saving active date ADAP Quarterly Report not returning #12E Total Cost Adjustments made to service columns are not saved at close of client All activated fields do not display on custom subform tabs All relation field selections generate error on custom reports All services [...]
[...] Drug Assistance Program (ADAP) Data Report (ADR) as well as the Ryan White Services Report (RSR). In order to ensure that you submit the highest quality data in the ADR, it is important to understand how different CAREWare features work, in particular: Contract and service setup Entering client ADAP application dates, and Updating enrollment status If these data are not entered correctly, or not kept up to date, it may result in missing or inaccurate data. Many ADAPs that use [...]
[...] it? The form designer is a major addition to CAREWare. It allows users to take virtually any field in CAREWare and drag and drop it on your own screen, in any location, just as you might create a data entry screen in MS-Access. The main impetus for building the Form Designer was that users found it cumbersome to have to click a number of buttons to get to different locations in the application—jumping back and forth between the Services screen, then maybe clinical encounters to enter [...]
[...] Instructions to include Genvoya: The combination antiretroviral whose brand name is Genvoya is included in these medication files. On the RSR side of things, in clinical encounters, under medication setup, there is a bit of an issue because Genvoya and Stribild share the same DrugCode (this is not the same as an NDC, which is in the ADAP file only). Genvoya and Stribild are the same except that Genvoya contains a different formulation of Tenofovir (TAF) which employs a lower dose and has certain improved pharmaceutical [...]
[...] file types save to a specific file folder location. The SQLPDE exports data to the CW_PDI database. In addition to the options included in the instructions for Configure , custom fields can be exported using Manual Field Selection . Check a custom field listed to include that custom field in the export file. Once a Provider Data Export is completed, a file is saved in the specified folder, or in the case of a SQLPDE, the CW_PDI tables are updated [...]
We have found that there is a data loss issue for users with a specific permission assignment in recent builds. Here are the details: • It can occur when a user has either of these permissions: View Client ID or Edit Client ID, and that user does not have either of these permissions: View Address/Phone or Edit Address/Phone.
• The problem was introduced with build 877, and it occurs in all builds thereafter, through the current beta build, 904. The issue was resolved in build 905.
• In [...]
If ART medications are showing as 0 ARV ingredients or are not showing up in custom reports, or clients with ART medications are not showing up in performance measures that use ARV counts, then the medications may have to be updated with the latest medication file and/or CAREWare may need to be prompted to update the cw_available_medications table for ARV counts. Make sure the latest medication file is in the RW CAREWare Client Tier folder. http://hab.hrsa.gov/program-grants-management/careware has the latest [...]
In some instances CAREWare produces a new build that is not an official release from HRSA. This build may include features not included in the official release currently available from HRSA. To get a copy of this release, contact the CAREWare Help Desk to see when the latest alternate build release will be available for use on a production server. In many cases CAREWare can use assistance with testing these new features and an early release can become available for use on a test server for testing purposes only. [...]
[...] name. There are a few things to check to identify the cause of this issue. Does the client show up in custom reports? Here are instructions for creating a custom report. Was the client record deleted? This can be checked by using the User Action Report . Can the client be found by searching by URN or Client ID? If the client was not deleted from this provider domain, the client can be found using fields other than first or last name, and the client shows up in custom reports, the next step is to verify if data encryption is turned off [...]
The allow search results value in the Business Tier Settings file is the maximum number of results that the business tier will return for a given search. In order to change the number of patients in the list, you must also change the max results value. The allow search results value is set in CW Admin. This utility can be found in the business tier directory (Default location: C:\Program Files\CAREWare\RW CAREWare Business Tier). Note : The location [...]
[...] record 2: Column 'Custom Field Name Here' does not belong to table Table. This error can be reviewed in the log file in the Logs folder located at: C:\Program Files (x86)\jProg\DTM\Logs by default. The error occurs because the custom field was not a column in the PDI file. If the option Create Single File was checked, previously processed imports didn’t include the custom field. If Create Single File was not checked, the PDI Template.mdb may not have the custom field columns in it, [...]
[...]
Connection, Int32 XMLHandle, jReportSpecification reportSpecification, jKeyLabelPair[] domains) in C:\Version Control
vs 2005\Mainline\Code Files\jProgBusiness\jSQLDatasetFillHelper.vb:line 543
at jProgBusiness.jBusiness.jSQLDatasetFillHelper.FillDataset(jServiceManager ServiceManager, ConnectionType ConnectionType,
Boolean closeConnectionAfterUse, jReportSpecification reportSpecification, jKeyLabelPair[] domains) in C:\Version Control vs
2005\Mainline\Code Files\jProgBusiness\jSQLDatasetFillHelper.vb:line [...]
[...] the available documentation here for each export process. These documents allow users to export data in several formats. Each of the available export methods is described below in brief. Provider Data Export (PDE)
The Provider Data Export (PDE) allows users to export their clinical data for other electronic health record applications out of CAREWare using a pre-defined Access template. The Access template is for ease of use when converting CAREWare into third party data or importing CAREWare data into another CAREWare database. The Provider [...]
[...] permissions. (“Name of Provider” Permissions) Click Individual Provider Permissions . Type elig in the text box to find the Eligibility permissions. Right-click on one of the permissions. Click Grant Section . Click Save . Once these permissions are granted for the provider domain, users for that domain can be granted permission to access the Eligibility History menu. To add Eligibility History permissions for a user: Log into the Central Administration domain/ provider domain. Click Administrative Options . Click Provider/User Manager . Expand Users [...]
There are at least four things that need to be in place for the PDI to automatically add missing NDC codes to the existing ADAP formulary and to have activation dates added along with the NDCs.
1. Download the newest ADAPdrugsimport.xml file from the HRSA CAREWare site and save it to the designated folder. Click here for instructions to download and import the ADAPdrugsimport.xml.
Note: The default path for the designated folder for the ADAP medications file is C:\Program Files (x86)\CAREWare\RW CAREWare Business Tier\ADAPDrugFiles. (But this path can be changed to [...]
This error is caused because the list of servers in the combobox 'serverlist' are not alphabetically sorted. This could result in a possible selection of a wrong server in the list because the selected item is always the first item of the filtered list which contains a specified substring. The substring begins with the first letter of the string. Here is a situation where a wrong server is selected. If 'PC' and 'PC2' are names of two servers in [...]
When entering and saving amount received in Rapid Service Entry an error message is produced on saving the record: Source: jProgBusiness - The INSERT statement conflicted with the FOREIGN KEY constraint "rlt_srv_rcp".
The conflict occurred in database "CW_Data", table "dbo.cw_service", column 'srv_pk'.
The statement has been terminated. INSERT INTO cw_receipt ( rcp_pk , rcp_srv_fk , rcp_date , rcp_amount,
rcp_source , rcp_last_updated) VALUES (@rcp_pk , @rcp_srv_fk , @rcp_date , @rcp_amount , @rcp_source , @rcp_last_updated)
cw_receipt.rcp_pk=122354a2-7335-430a-ae5f-6d1bd6c68f3e
cw_receipt.rcp_srv_fk=440d375d-353a-45e6-876c-b17ba40a5c11
cw_receipt.rcp_date=04/28/2011
cw_receipt.rcp_amount=492.95
cw_receipt.rcp_source=l
[...]
The field Hospital Admissions in Period cannot be used in a filter because there is an extra unneeded close parentheses that appears at the end of the date span item when setting up the calculated field. The field can be used in the field selection for the report but the report cannot [...]
If all users are locked out of CAREWare and no one is able to log in, then a database administrator could reset an administrator user account in the actual database due. In order to use this method and unlock the administrator account of CAREWare you will need access to a SQL manager such as Management Studio and access to the database. To unlock a user account using a SQL manager : Connect to the CAREWare instance in the SQL Manager Locate the cw_user table Return all rows for [...]
[...] not intended to replace or amend the system requirements to use CAREWare. Note that the information in this document is current as December 5, 2016 and over time may become outdated. CAREWare Configuration: There are several configuration changes that can be made to CAREWare that can improve performance. If the server is running full SQL Server, be sure to have the latest service pack installed. This contains many optimizations that will have a dramatic effect on the performance of CAREWare, particularly when running reports. You can download the latest SP at: http://technet.microsoft.com/en-US/sqlserver/ff803383.aspx [...]
[...] regarding a specific client to other users and ensure reception
of the message.
As with all data in CAREWare these messages will be securely stored in the CAREWare database and changes can be tracked using the change logs. Users will also
be able to review all received and sent messages at their discretion. Messaging is only enabled on a single provider domain at a time by default. The CAREWare
administrator can enable cross provider messaging in order for specific users to communicate across provider domains [...]
[...] subfilters. These include Last Quantitative Lab Value, Last Quantitative Lab Date, Last Service Field Value in Contract, Last Service Field Value in Category, and Last Service Field Value. After adding all data to the calculated object and criteria once you click Save a quality check message saying not enough data to save [...]
When the Quick Paper List report is exported to Excel from CW 594-597 for the In+Care Measure 3, an error is generated when the file is opened in Excel 2010. The error is Excel found unreadable content in nameof file.xls . Do you want to recover the contents of the workbook? Click Yes. Then the Excel file opens but there is a message that Excel renamed invalid sheet name. There is an xml log attached to this message: - error027120_01.xml Errors were detected in file [...]
No negative Part D clients are showing up in table 6.2 of the RDR. I verified that there are negative clients-affected family members who received Part D. Clients have received the right eligible service and made sure that the index client was a positive female. 30 negative affected are showing up on the first pages of the report but not in [...]
By default CAREWare uses port 8124 in order to enable communication between the business and client tiers. This port will need to be opened in order for CAREWare to work properly. The port number used by the two separate tiers can be changed in order to work through firewalls in place on a network. Each tier will need to have the port changed in order to match the other. The following steps will walk you through where to make these changes. [...]
ADR — 0.2%
[...] CAREWare ADAP drug services module is designed to allow grantees who manage these services to track in detail client-level AIDS Drug Assistance information. The module includes a complete medication list, searchable by generic medication name, brand name, or NDC and includes all client-level fields required for the ADAP Drug Report (ADR). The minimum build required to produce the 2017 ADR Client Report is 960, and we recommend upgrading to the latest build available on the HRSA CAREWare website . For instructions on upgrading CAREWare click here . CAREWare has several [...]
On any 64 bit environment the user will need to turn on Microsoft Message Queuing in order for CAREWare to work properly. If it is not turned on, then users will encounter the following error: Source: jProgBusiness - Message Queuing has not been installed on this computer.
at System.Messaging.Interop.SafeNativeMethods.MQPathNameToFormatName(String pathName, StringBuilder formatName, Int32& count)
at System.Messaging.MessageQueue.ResolveFormatNameFromQueuePath(String queuePath, Boolean throwException)
at System.Messaging.MessageQueue.Exists(String path)
[...]
[...] necessary information to create a customized PDE template file. To export custom data you must be logged in to the Central Administration domain. From there you choose the custom data to include and create (make) a PDI template file that includes the selected custom data fields. Then the exporting provider imports that template and maps the custom data to the custom fields available in the custom PDI template.
Create custom template within Central Admin: Login to Central Administration domain. Choose Administrative Options, Provider Data Import [...]
[...] template click here . For Build 969 PDI template click here .
All PDI data fields are outlined in the Provider Data Import - Specifications document.
Last updated on 8/21/2018 for build 960. Click here to learn more about the PDI in an XML format. The PDI data entry rules can be reviewed in the Provider Data Import - Data Entry Rules document.
A user can follow the steps to complete the import using the PDI with the PDI User Manual .
Many users want to import data via the PDI into CAREWare for reporting [...]