Page History: Unable to add clients or all fields are greyed out on client screen
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Page Revision: Mon, 07 Dec 2009 17:39
This page contains issues that commonly occur when adding or editing client data within CAREWare.
- You are unable to edit client data or all fields are greyed out on client screen.
There are two possibilities for this issue:
You are logged into the Central Administration domain. This domain does not allow the editing of client data. Also, you cannot add a client to this domain.
OR
Your CAREWare user account does not have the necessary permissions to edit client data on the provider domain.