In some cases the business tier becomes locked during a data tier update. If the data tier update fails at DTUpdate 84.6424, check the database to be sure the cw_service_category table is there and that the srv_ct_rsr_defined column is there.
To check for the table:
- Start SQL Server Management Studio.
- Connect to the CAREWare database instance.
- Expand Databases.
- Expand CW_Data.
- Expand Tables.
- Right Click cw_service_category.
- Click Select Top 1000 Rows.
For assistance with resolving this error, contact the CAREWare Help Desk by following the instructions here
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