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CAREWare support and documentation has been moved to a new location. For the most updated user guides and documentation for CAREWare click on the link below:

jPROG CAREWare Support Portal


In order for reports to show data from other provider domains, Cross-Provider Reports Fields have to be granted. These fields are granted through the Central Administration domain.


  1. Log into the Central Administration.
  2. Click Administrative Options
  3. Click Provider User Manager.
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  4. Click Manage Providers.
  5. Select a Provider.
  6. Click Manage.
  7. Click Change Cross-Provider Report Fields.
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  8. Check a Permission.
  9. Click Grant Selected Permissions.
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    To grant permissions by page click Select All and then Grant Selected Permissions.


Click here to download these instructions.

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