These are some steps you can take to resolve timeout errors:
- Complete necessary maintenance on the database by following the instructions here.
- Check for Advanced Indexing Options by following the instructions here.
- Restart the business tier service by following the instructions here.
- Adjust the report timeout setting by following the instructions here.
- Adjust the user timeout setting by following the instructions here.
- Install the latest version of SQL to improve performance and security. Here is additional information about CAREWare recommendations for SQL.
- Turn off PII encryption by following the instructions here.
- Verify the CAREWare server meets operating requirements by reviewing the performance checklist here.