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To fix this you will need to enable TCP/IP and named pipes on the database in the SQL Server Configuration Manager. From the error messages it appears that the SQL Server may not be configured properly for either remote connections, TCP/IP connections, or both. To check the protocols enabled for the SQL Server you will need access to the data tier machine. You can use the following steps once on the server housing the data tier:

  1. Go to Start>All Programs>SQL Server 2008>Configuration Tools>SQL Server Configuration Manager
  2. Expand SQL Server Network Configuration
  3. Click on Protocols for 'CAREWare instance name'
  4. Right click on TCP/IP and select Enable
  5. Click OK when prompted
  6. Restart SQL Server service

Once TCP/IP is enabled you can use the same steps above to enable Named Pipes. You may also need to restart the business tier service once the above steps are complete.

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