Unable to add clients or all fields are greyed out on client screen

Modified on Tue, 17 Jan 2012 10:29 by CAREWare Help Desk — Categorized as: FAQ

There are two possibilities for this issue:

You are logged into the Central Administration domain. This domain does not allow the editing of client data. Also, you cannot add a client to this domain.

OR

Your CAREWare user account does not have the necessary permissions to edit client data on the provider domain.

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