How to set up user security questions?
Modified on Mon, 16 Jan 2012 11:41 by CAREWare Help Desk — Categorized as: FAQ
The user security questions are a new feature added to CAREWare for providers and grantees who like to increase their CAREWare security by having users answer predefined questions during account unlocking procedures.
How to set up user security questions
Login to the Central Administration domain
Click on Administrative Options>Advanced Security Options>Security Questions Admin
Click on Add New Question
Type in the new user security question
Click Save
Continue adding as many user security questions as necessary
Click on Settings
Enter a number between 1-3 in the # of questions users are required to answer field
Enter thenumber of max failed attempts a user has before lockout
Click Save
Click Close back to the Main Menu
Once the security questions have been created CAREWare users will need to answer the question(s) in order for the feature to be ready for use. In order for users to provide the answers please have them complete these steps:
Login to CAREWare
Click on My Settings>Security Questions
Chose a question from the Question 1 pull down menu
Provide the answer to the selected question
Repeat steps 3 & 4 for the remaining question pull down menu
Click Save
Click Close
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