Error when Adding new services

Modified on Mon, 19 Dec 2011 12:50 by CAREWare Help Desk — Categorized as: FAQ

The error occurs when two providers share the same client and have Service sharing turned on. The enrollment dates of the same client in each provider are different and one provider has services for the client prior to the enrollment date of another provider. The error occurs when the Client Tier tries to set the last service date for that service and displays a message similar to the one below. However, the service is added to the client.

Source: - Internal Error: The last service date [04/14/2010] cannot be before the Enrollment date
[06/09/2010].
at jMultiTier.jMultiTier.jClientSrvDetail.set_lastServiceDate(DateTime Value)
at jMultiTier.jMultiTier.jClientSrvDetail.resetLastServiceDate()
at
jMultiTier.jMultiTier.jClientSrvDetail.updateFirstAndLastServiceDatesIfWarranted(jService
srv)
at jMultiTier.jMultiTier.jClientSrvDetail.AddNew(jService newService)
at jMultiTier.jMultiTier.jClientSrvDetail.AddNew(jService newService)
at Client.frmClientInfo.cmdServiceSave_Click(Object sender, EventArgs e)
An error occurred while updating the service list.

This bug was found in build522
This bug was fixed in build580
TTP #1702

Back to Bugs

Back to Frequently Asked Questions