Creating new HIP service generates error when HIP is not turned on

Modified on Thu, 01 Dec 2011 09:38 by CAREWare Help Desk — Categorized as: FAQ

Creating new HIP service generates error when HIP is not turned on for any provider domain. Instead of an error the user should receive a quality check message telling them to turn on HIP.

The error generated is:

Source: jProgBusiness - The INSERT statement conflicted with the FOREIGN KEY constraint "rlt_srv_ct_sbs". 
The conflict occurred in database "CW_Data", table "dbo.cw_service_category_rft", column 'srv_ct_rpk'.
The statement has been terminated. INSERT INTO cw_subservice ( sbs_pk , sbs_short_name , sbs_long_name , 
sbs_srv_ct_rfk , sbs_last_updated) VALUES (@sbs_pk , @sbs_short_name , @sbs_long_name , @sbs_srv_ct_rfk , @sbs_last_updated)
cw_subservice.sbs_pk=0e77c287-49a0-4015-a802-7859d71d53cd
cw_subservice.sbs_short_name=TTP Test
cw_subservice.sbs_long_name=TTP Test
cw_subservice.sbs_srv_ct_rfk=035
   at jProgBusiness.jBusiness.ServiceAdministration.saveSubserviceSetup(String sessionToken, String DomainPK, jSubServiceSetup sbs)
   at jProgBusiness.jBusiness.jBusinessRemote.SRV_Save_Subservice_Setup(String sessionToken, String DomainPK, jSubServiceSetup sbs)
An error occurred when attempting to save the subservice setup information.
If the problem persists, please contact technical support.


This bug was found in build554
This bug was fixed in build#
TTP #1817

Back to Bugs

Back to Frequently Asked Questions