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Page History: Eligibility Status

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Page Revision: Tue, 17 Nov 2015 08:58


Eligibility Status will be used to track the history of client’s eligibility for RSR as the client becomes eligible and at times is deemed ineligible for Ryan White Services. This status will be used for RSR reporting and to determine if a client is eligible for Ryan White funded services. For additional information regarding eligibility and the RSR click here.

To add an eligibility record to the Eligibility History:

1. Click Find Client.

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2. Type in a client’s identifying information and click Search.

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3. Click on the client’s name and click Details.

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A client currently not eligible will have this listed in their Eligibility Status.

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4. Click Eligibility History.

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5. Click Add Record.

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6. Enter the information in this form and click Save.

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These records can be edited by clicking Edit Record.

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Once the Eligibility History is updated, the client’s Eligibility Status will change.

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Permissions for Eligibility Status in the Central Administration domain:

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Permissions for Eligibility Status in the Provider domain:

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In build 865 through 875, users will need to have the permission for Find Client granted, as well as one of the permissions below to access the Eligibility Status menu.


Run Financial Report
View Contracts
Add/Edit/Delete Contract
Add/Edit Contract Items
Delete Contract Items
Export Contract File
Import Contracts


Without one of the permission in the list, an error will occur stating the user does not have permission to access funding sources.

Click here to download these instructions for builds 865 through 875.


Click here to download these instructions for build 876 or newer.


Back to Recent Build Fixes

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