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An EUCI can be invalid if the identifying information that creates the EUCI is not a valid value. This can occur if there is a typo in the first name, last name, date of birth, or birth gender leading to an inability for CAREWare to create a legitimate EUCI. You can identify errors in the EUCI by downloading, importing, and running this custom report here is the .XML version. When you click this link, right click the page after it opens, choose "save page as", save the file in a location you will recognize, and then follow the steps to import the file into the custom report window in CAREWare under quick start guide 7 at the All CAREWare documentation.

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