This error may come up during data entry if the business tier is out of sync with the EURN Generator process or message queues are full.
Resolving EURN System out of sync error when many users are experiencing the error:- Restart the business tier service by following the instructions here.
- Clear the message queue by following the instructions here.
- Check that there is plenty of space on the hard drive of the server where the CAREWare database instance is installed by following the instructions here.
- Verify the EURN Generator process is running by following the instructions here.
Resolving URN System out of Sync 1 error when the error occurs when adding specific client records.- Update the client's eURN by following the instructions here.
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here to download these instructions.
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