CAREWare includes a setting to limit how long reports can run. If a report times out, that setting can be adjusted to provide more time to complete.
To increase the report timeout value:
- Go to C:\Program Files\CAREWare Business Tier (Program Files (x86) for CAREWare version 5.0).
- Scroll to CW Admin.
- Right-click CW Admin.
- Click Run as Administrator.
- Click Stop Server.
- Click Common Storage Settings.
- Click the column header cmm_st_pk to sort the column alphabetically.
- Scroll to report Timeout.
- Double the ReportTimeout value in the cmm_st_number field (default value is 180).
- Click on a different column and row to save the change.
- Click Server Settings.
Note: The RSR report has a timeout limit of 120 minutes for build 955 or newer and a timeout limit of 40 minutes for build 954 or earlier. The RSR report timeout limit is programmed into CAREWare as a separate setting.
Back to
Report Timeout Error