Subservices and service categories can be set to trigger a prompt for a user to enter a referral.
To activate triggering referrals for selected subservice types or categories :
- Connect to the CAREWare SQL Server database instance.
- Expand Databases.
- Expand Tables.
- Edit or update the cw_domain table setting column dmn_outgoing_referrals_for_services to '1' for the domain(s) the feature will be active for.
- Go to C:\Program Files (x86)\CAREWare\RW CAREWare Business Tier.
- Right click CW Admin.
- Click Run as Administrator.
- Click Stop Server.
- Click Start Server.
To trigger a referral prompt for service entry:
- Click Administrative Options.
- Click Contracts.
- Click Manage Subservices.
- Click Referral Service Category or Referral Subservice.
- Check Enabled for the service category(s) or subservice(s) that will trigger referrals.
- Close Service Referral Trigger Setup.
Once the trigger setting is enabled that service category or subservice for that provider will prompt users to enter a referral record when a new service is added to a client record.
- Click Find Client.
- Enter search criteria.
- Click Search.
- Click the client record.
- Click Details.
- Click Service.
- Click New Service.
- Complete the fields for the service.
- Click Save.
- Click Yes.
- Click Add Referral.
- Complete the fields for the referral.
- Click Save.
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