Search Engine

[...] identify clients as duplicates using custom fields, and allows for an automatic daily search based on a client match threshold setting. Note: the client names shown in this document are fictitious names. To access the Central Client Merge feature: Log into the Central Administration Domain. Click Administrative Options . Click Client Merge . Merge Duplicates – Starts the merge process, which allows a user to choose the correct data for the client’s record using both records being merged. [...]

How to turn on Message Queuing Server in a 64 bit environment — 0.2%

On any 64 bit environment the user will need to turn on Microsoft Message Queuing in order for CAREWare to work properly. If it is not turned on, then users will encounter the following error: Source: jProgBusiness - Message Queuing has not been installed on this computer. at System.Messaging.Interop.SafeNativeMethods.MQPathNameToFormatName(String pathName, StringBuilder [...]

What is User Messaging? — 0.2%

CAREWare users are now to able to transmit client related messages to other CAREWare users on the same or different provider domains within the same CAREWare network instance. This will allow users to instantly communicate new or time sensitive information regarding a specific client to other users and ensure reception of the message. As with all data in CAREWare these messages will [...]

How to install two business tiers on one machine — 0.2%

The installation of two business tiers on a single PC or server is not recommended as it can lead to confusion of which installation is in use and difficulty upgrading each business tier. Note : This process has not been fully tested in 'real world' conditions. It will allow you to install the business tier twice on the same computer and allow you to have two different instances of CAREWare running at the same time. Install CAREWare [...]

How do I install CAREWare? — 0.2%

CAREWare support and documentation has been moved to a new location. For the most updated user guides and documentation for CAREWare click on the link below: jPROG CAREWare Support Portal As a prerequisite, you will need to download and install the latest .NET Framework required for CAREWare. To install CAREWare, download the CAREWare [...]

How to use the CAREWare Diagnostic Utility — 0.2%

Overview The CAREWare Diagnostic Utility is able to monitor and time key activity internal to the CAREWare Server and to store that information in a TXT file that can be sent to the jProg programmers for analysis related to performance issues. Below are step-by-step instructions on how to perform diagnostics on your server and to send the results to jProg. Start the Diagnostic Utility Log into the Central Administration domain Click Administrative [...]

Importing data into CAREWare — 0.2%

There are several good ways to import data into CAREWare, though these processes can be quite complicated for novice users. This wiki page summarizes the three most common methods and provides links to relevant documentation. Provider Data Import (PDI) The Provider Data Import (PDI) allows users to import their clinical data from other electronic health record applications into CAREWare using a pre-defined Access or XML template. Once one or more files are ready for import, users map incoming fields with the [...]

Two-Factor Authentication Setup for CAREWare 5 — 0.2%

Two-Factor Authentication Setup for CAREWare 5 Overview Setting up two-factor authentication (2FA) in CAREWare 5 is a quick and powerful way to increase the security of the CAREWare user login process. Configure central administrator permissions related to the 2FA feature Here are instructions for granting permissions in CAREWare. Turn 2 Factor On and Off . Granting this permission will [...]

CAREWare 6 Connectivity — 0.2%

The short answer to most questions about CAREWare 6 connectivity is this: connecting to a CAREWare 6 server with a browser is similar to connecting to a CAREWare 5 server with the CAREWare client. Here's what they have in common: • Both use http, technology commonly used for transmitting data across the internet. • In both CW5 and CW6, you have to provide the location of your CAREWare server. [...]

How is the PDI export file generated? What part of CAREWare do you need to go to get to it? — 0.2%

The Provider Data Export (PDE) allows CAREWare users to export CAREWare data into an Access template file. This is similar to the Provider Data Import (PDI) and uses the same Access template file. The PDE includes the ability to export custom fields from CAREWare into the Access file. The steps below provide the necessary information to create a customized PDE template file. To export custom data you must be logged in to the Central Administration domain. From there you choose the [...]

Eligibility Status — 0.2%

Eligibility History Instructions Eligibility Status is used to track the history of a client’s eligibility for the RSR as the client becomes eligible and at times is deemed ineligible for Ryan White Services. This status will be used for RSR reporting and to determine if a client is eligible for Ryan White funded services. For additional information regarding eligibility and the RSR click here . To grant Eligibility History permissions for a provider domain: Log into the Central [...]

How to silently install the CAREWare Business or Client Tier — 0.2%

The silent or quiet installation of the CAREWare Business and Client Tiers should only be used by individuals familiar with the MSIEXEC.EXE program and DOS command prompt. This wiki answer is for advanced PC users only. The CAREWare Help Desk is only able to provide the information below AS IS and will not be able to assist in the creation of customized queries or additional installation methods using this method. There is no other documentation available for the silent installation of CAREWare. [...]

Unable to Find Client — 0.2%

[...] they cannot find clients by searching for the client using the client's first or last name. There are a few things to check to identify the cause of this issue. Does the client show up in custom reports? Here are instructions for creating a custom report. Was the client record deleted? This can be checked by using the User Action Report . Can the client be found by searching by URN or Client ID? If the client was not deleted from this provider domain, the client can be found using fields other than first or last name, and the client shows [...]

Provider Data Export — 0.2%

The Provider Data Export is used to export data from selected tables for a specified date span. Data exported from a single provider domain can be edited and re-imported. Data exported for multiple provider domains can be used for reporting purposes and cannot be re-imported. A Provider Data Export file can include provider setup information and metadata. To access the Provider Data Export: Click Administrative Options . Click Export Menu . Click Provider Data Export . Click New Export . The Provider [...]

Finalizing Update error — 0.2%

[...] users are reporting an error message when updating the client tier application, after upgrading to CAREWare build 865 or newer, stating that the jMultiTier.dll file is missing or incorrect. Some users get the message after clicking Update Now during the client update process. They have the option to click OK on the error message window, and then the Finalizing Update message appears. The Finalizing Update process doesn't complete. This is a result of the jMultiTier.dll file not updating correctly. This can occur [...]

Receiving Error: The input stream is not a valid binary format — 0.2%

Source: - The input stream is not a valid binary format. The starting contents (in bytes) are: 54-6F-75-62-2E-52-65-6D-6F-74-69-6E-67-2E-53-65-63 ... Server stack trace: at System.Runtime.Serialization.Formatters.Binary.SerializationHeaderRecord.Read(__BinaryParser input) at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.ReadSerializationHeaderRecord() at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.

Error Unexpected end of file has occurred — 0.2%