Two-Factor Authentication Setup for CAREWare 5

Modified on Thu, 11 Jan 2018 14:03 by Kevin Ricciardo — Categorized as: Uncategorized

Two-Factor Authentication Setup for CAREWare 5


Overview


Setting up two-factor authentication (2FA) in CAREWare 5 is a quick and powerful way to increase the security of the CAREWare user login process.


Configure central administrator permissions related to the 2FA feature


Here are instructions for granting permissions in CAREWare.



Configure provider domain permissions related to the 2FA feature (if desired)



Turn on 2FA from Central Administration


  1. Click Administrative Options.
  2. Click Advanced Security Options.
  3. Click Server 2 Factor Setup.
  4. Choose : ON (using internal RFC 6238 TOTP key based authentication).
  5. Click Submit.

Resetting Users' 2 Factor Keys


If a user gets a new smartphone or for other reasons needs to start over with a new authenticator, you will need to reset his or her key.


  1. Click Administrative Options.
  2. Click Provider/User Manager.
  3. Expand Users.
  4. Right-click on the user.
  5. Click Reset 2 Factor Key.

Once two-factor authentication (2FA) is setup in CAREWare, two-factor authentication (2FA) can be setup for the device by following the instructions here.

To download these instructions click here.

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