Third Party Billing Error Create 837p Files
Modified on Fri, 17 Jun 2016 14:04 by Kevin Ricciardo — Categorized as: Uncategorized
Creating an 837p File will generate an error if the provider domain, insurance provider, or client record does not have a full nine-digit zip code, without any dashes or spaces. For example, 70003 would cause an error, as would 70003-4463, but 700034463 would be fine.
If fewer than nine digits are entered, these error messages will appear:
Error: Insurer Zip Code does not meet the 9 digit requirement.
To resolve this error, update the zip code to include all 9 digits for the insurer.
Click
Administrative Options
.
Click
Third Party Billing
.
Click
Insurance Provider Setup
.
Click the insurer to highlight it.
Click
Edit Insurer
.
Update the Zip field to include all 9 digits.
Error: Provider Zip does not meet the 9 digit requirement.
To resolve this error, update the zip code to include all 9 digits for the provider.
Click
Administrative Options
.
Click
Setup Wizard
.
Click
Next
until the page for Agency and Contact Information.
Update the Zip Code field to include all 9 digits.
Click
Next
until
Finish
.
Click
Finish
to save the change.
Error: Client Zip does not meet the 9 digit requirement.
To resolve this error, update the zip code to include all 9 digits for the client.
Click
Find Client
.
Enter a search term to find the client.
Click
Search
.
Click on the client's record.
Click
Details
.
Update the
Zip Code
field for the client.
Back to
Third Party Billing