My system is not recording Hep C panels. What do I need to do to fix this problem.
According to our Lab Corp we have done 184 Hep C testing, but in my RDR report its only showing 31.
Please someone help me with this issue.
Deniz,
I was completing some changes to the wiki this morning and came across your issue regarding the Hepatitis C screenings. We receive no notification from the wiki when someone posts a comment to it and that is why no one has contacted you regarding this issue.
For faster response times please contact the CAREWare Help Desk at 877-CWHELP1 or 877-294-3571 Monday through Friday between the hours of 12 PM ET and 5 PM ET. You can also email the Help Desk at cwhelp@jprog.com.
Please let us know if you are still encountering this issue within CAREWare or if you are encountering other issues now.
Adam
CAREWare Help Desk