Provider Setup Import/Export Bug
Modified on Fri, 30 Dec 2016 08:21 by Kevin Ricciardo — Categorized as: Uncategorized
The Provider Setup Import/Export generates a file with a name that is unreadable by the import process. The file created message shows the client tier folder (C:\Program Files (x86)\CAREWare\RW CAREWare Client Tier) as the directory to which the file is saved, but the file is actually saved in the CAREWare folder (C:\Program Files (x86)\CAREWare). When a user browses to import that file, it cannot be viewed because the results are filtered for XML Export Templates (CW_Templates.XML).
1. Log into the provider domain. 2. Click
Administrative Options
. 3. Click
Export Menu
. 4. Click
Provider Import/Export
. 5. Click
Run Export
.
6. Enter a message. 7. Click
OK
.
8. Click
OK
.
1. Click Import Existing Template.
2. Click
Yes
. 3. Click the ellipsis.
The file will not be visible due to a bug with how the file is named.
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