Data Tier Update Failed for 89.7
Modified on Thu, 05 Jan 2017 14:01 by Kevin Ricciardo — Categorized as: Uncategorized
Error - The business tier is currently locked for the following purpose(s): * Unable to update the Data Tier. You will not be able to log in until the problem is fixed. Contact technical support so that they can view the event logs. DTUpdate 89.7 failed
Is there a cw_daily_tasks table in the CW_Data database? This can be checked using SQL Server Management Studio on the database server.
Start
SQL Server Management Studio
.
Click
Connect
, after selecting the CAREWare database instance.
Expand
Databases
.
Expand
CW_Data
.
Scroll down to verify the cw_daily_tasks table is there. If not:
Start
SQL Server Management Studio
.
Click
Connect
, for the CAREWare database instance.
Expand
Databases
.
Right
CW_Data
.
Click
Properties
.
Click
Options
.
Verify that the Compatibility Level is set to the save version of SQL used for that database (i.e. SQL Server 2008 mode and the database instance is 10.0 or 10.5).
Here
is a list of SQL Server numbers to verify the version.
For assistance with resolving this error, contact the CAREWare Help Desk by following the instructions
here
.
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Recent Build Fixes