Bugs
Modified on Wed, 20 Dec 2017 13:58 by Kevin Ricciardo — Categorized as: FAQ
We've listed here all bugs found in CAREWare for easy user reference. Please find the bug affecting your usage and see if it's fixed.
ADAP Brand Name in custom reports
ADAP Enrollment Status changes back to Active once case closed date is set
ADAP Formulary not saving active date
ADAP Quarterly Report not returning #12E Total Cost
Adjustments made to service columns are not saved at close of client
All activated fields do not display on custom subform tabs
All relation field selections generate error on custom reports
All services are returned for a Regional User
Annual Custom Review data entered on Custom Form not saving
Annual Review data not saving when changing to custom tab 1, 2 or 3
Annual Review data not shared on 3rd provider domain instantly
Appended case notes do not save
Appointments check box in PDE setup has to be checked every export
Appointment status not changing correctly when scheduled service is entered
ARV Count Incorrect
Attachment List Manager Tweaks
Blue C disappears after changing key date setting to date from days
Blue C does not change date format to date picker when clicked
Blue C in custom field filter is not changing controls to allow user to enter in a static date
Blue C in custom report filter does not allow user to enter in static dates
Bug in Build 877: Changes in Permissions causes Demographics fields to be blank
Calculated objects require reentry of all fields if one subfilter field is changed
Canned reports with custom filters generate error
Cannot add new service via Rapid Service Entry
Cannot delete custom reports with deleted or deactivated custom fields
Cannot insert duplicate key row in object 'dbo.cw_client' with unique index 'UNQ_eurn'
Cannot run financial report for mutiple domains with custom filter
Cannot start the business tier service
Can not switch referral tab after editing Referrals
Cannot tab to Save button and press Enter
Can't delete custom reports
Cant scroll down on long form list in provider domain
Case note delete does not delete case note
Case Note edit is not saved
Case note report includes notes from shared domains when it shouldn't
Cervical Cancer performance measure wrong values and copies will not save
Changing report types and selecting cross tab causes error
Clean up items for Encounter tab
Clickable field for races overlaps other races
Client Search for Regional User
Client server list not saving new server information
Column sort does not work in Service Tab
Column width settings are not saved with Templates
Contract report does not display properly within CAREWare
Control D no longer brings up the form designer
County field data disappears on forms
Crash when running filter on finanical report
Creating new HIP service generates error when HIP is not turned on
Crosstab report with custom field filter generates error when run with no date span
Custom Combo box in 1st position of custom filter generates error
Custom combo box in custom form shows codes instead of values
Custom Field on Custom Report appears twice
Custom fields marked as required are not requiring data entry
Custom Report not following Field Restrictions in Central Domain
Custom Reports for a regional user with providers in the list not mapped to the user
Custom service data does not transfer when service merge tool is used
Custom Service Field Column Headers not Sortable
Custom service fields that are active for only 1 subservice do not appear on the Service tab listview
Custom service fields do not show up in the service viewer
Custom Subform fields not being placed in custom subform box on form designer
Custom Subform tab and subtab display issues on client screen
Custom Tab 3 label turns to a dot
Custom template error when field name is less than 4 characters
Data Translation Module service stops Windows update issue 1607
Date fields are not reporting correctly on reports
Dates in ADAP Services don't sort correctly
Date span for calculated objects not using correct logic
Deactivated custom field values do not display properly
Deactiveated custom fields are not being removed from the custom field location
Default Insurance Service Names
Delete service error in rapid service entry
Deleting client last name generates error during force close
Deleting Custom funding sources assigned to WIYC Report generates error
Deletion flag on PDI records does not delete records in CAREWare
Detached Change Logs are generating an error message on client screen
Details of custom field in filter do not show in the report
Easy Prescribing Regimen Prescribing Error
Edit Groupname for CAREWare native Usergroups
Effective permission allows permission changes
Email scheduler button generates error
Encounter Report Bug ICD 10 Diagnosis Missing
Error when saving new custom report that has no filter
Error when saving new custom report that has no filter
Enrollment status on canned reports generates SQL exception
Enrollment Date not saving if 2 or more services added to a new client
Enrollment status changes not always updating
Error converting Store & Forward Import Adaptor to real time provider
Error entering amount received in Rapid Service Entry
Error generated during save of a new custom report
Error generated editing ADAP Formulary details
Error generated when creating Mailing List report (582-584)
Error in trying to update orphaned custom field columns on the tables that hold custom data during Store & Forward
Error message when Opening Exported Report in Excel
Error occurs when checking client services on the central administration domain
Error occurs when trying to open custom client tab
Error setting Mental Health value in Annual Review
Error setting Provider for Referrals
Error when Adding new services
Error when relogging in after a user timeout
Error when using lab comment field value in filter
Error when using the Has RW-funded Service field in report filter
Error while selecting a server in the Login Page
Field Hospital Admissions in Period cannot be used in filter
Field Selection Remove All button
Filtering change log date span does not return results
Financial Report formatting bug makes part of report illegible
Financial report generates error with custom field combo box filter in use
Financial Report rows are overlapping each other and illegible
Form button disabled after entering a service
Form designer is not setting custom text field size properly
Forms not displaying red line for cut off of first page to second
Forms open in middle of dual moniters
Formulary date changes don't save
Freeze upon attempting to open Manage Report Field Restrictions
Get Domains for Regional User is returning all available users
Granting of view screening permission only does not allow access to tab
Group by Provider in Central Admin does not show viewable custom report
Group Rapid entry displays -1.7 for amount received
Group Rapid Entry report displays wrong column headers
Group Rapid Service entry generating error
HAB10 Performance Measure incorrect after turn of the year
Has custom service field crashes performance measure creation on central administration domain
HHsize and HHincome are reversed in the demographic report fields
Hide PII Fields Checkbox not 'checked and disabled' for Regional User
HouseHold size and HouseHold income are reversed in the demographic report fields
Import from SQL Server option in CAREWare is generating repeated imports
Increase consistency for close button/red x across all forms
International fields are available in domestic custom reports
Issues on form designer not saving field properties correctly
LabIntervalCount Incorrect for Shared Data
Lab & Med Chart Appearance
LDL result max set to 0 when results will always be higher
Login form does not allow a user to change his expired password
Mailing Label report generates error when run with a date span
Make DTUpdate 79.7 check for Nulls
Map client with update generates error in HL7
Mapping clients in PDI causes error if there are missing gender maps
Max ARV Count in Span not calculating correctly
Medication custom names appear on medication tab when custom names are not used
Medication custom names not saving if adding new medications
Medication fields missing from custom reports
Medications with the same name generating an error
Misleading error message when adding Referral Provider
Missing the treatment field from the form designer
Need to reboot BT 2x after SQL is started
New services added land at bottom of service list
No negative Part D clients showing up in table 6.2 in RDR
No scroll bar for filters in custom reports
Orders Cleanup
PDI not updating cw_client_art_regimens table
Importing Metadata Error
Performace Measure Email Scheduler is getting the Performance Measure for the wrong date
Performance Measure Client List/Annual Review Year uses wrong date
Performance Measures not refreshing
Permission to Run Service Detail reports not functioning as intended
Poverty level = null generates error in custom reports
Pregnancy records should be allowed to be entered for any gender but Male
Pressing Enter key does not save service
Prevent attachment fields from being set to 'Search By'
Prompt for expired password not allowing users to change password
Provider Name and Primary Provider not working in custom reports
Provider Notes are viewable and editable when case note sharing is activated for a client
Provider Setup Import/Export Bug
Quality Check message appears when editing the first item in a filter template
RDR reporting Unknown for patients who's case close date is on the end date of the report.
Received Test field always defaults to Received Lab or Screening on custom reports
Receiving error: Could not load file or assembly C1.Win.C1Input.2
Referral Class data disappear after record is saved
Referral class not saving on client screen and not viewable on tab
Referrals by Category generates error on custom reports
Regimen Screen Tune-up
Regional User revoking Global User Permission
Relations Full Name field selection generates error in custom reports
Relocated clients with case closed dates still marked as active on find client screen
Removal of WICY Report button from provider domains
Removing permission to provider domain does not remove it from existing users
Report Filter is not working in Scheduler appointment report setup form
Required custom service fields are not prompting data entry
Required RSR fields not appearing on RSR
Scheduler report does not order by date then client name correctly
Screening lab date field name is misspelled
Screening Score = 1.79769313486232E+308
Second page does not display once a permission change is added to the form
Service date column sort is not kept on Service tab
Service order doesn't stay set in descending order
Service unit calculated field in Demographic report won't show decimal values
Several calculated objects in the custom reports are not saving data properly for subfilters
Show New Clients Only checkbox causes error
Single Performance Measure List with custom report output is broken
Subservice Count by Funding is displaying domain PKs in SRV Funding field
SQLPDE error Invalid column name 'cln_pde_processed'
System Info Copyright Shows 2009
Task Bar Problem
The blue C for srv date is not changing the max/min fields to date span on srv report type filters
The expenditure setup won't save any amount entered in the Health Insurance row
The field for ART medications in custom reports isn't always correct
The field selection First Service Category in Date Span is failing
The Setup wizard is defaulting to Level 1 for Case Notes and Appointment Scheduler
Timeout issue with HL7
Unable to add any Vital Sign components to form designer
Unable to add Hemoglobin or BMI to custom form
Unable to delete deactivated medication in version 4.1 or 5
Unable to Find Client
Unknown result for Mental Health or Sub Abuse Screening doesn't transfer to Annual Review
Upgrade from build 449 to build 517 generates error
Use CAREWare codes does not work on PDE when mapping custom fields
Users can't get past the main menu if they setup/then remove security questions
User suddenly is removed from access to the form in form designer
Use Totals box gets unchecked when aggregate report is opened for editing.
Vital Signs in Form Designer is adding records to Hospital visits
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