Receiving error: An error occurred updating the channel encryption setting

Modified on Mon, 16 Jan 2012 12:27 by CAREWare Help Desk — Categorized as: FAQ

Source:  - Access to the path 'C:\Program Files\CAREWare\RW CAREWare Client Tier\XXXX.XXX' is denied.

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode)
   at Client.frmClientMDI.runAutoUpdate(jVersionCheck VersionRemote)
   at Client.frmLogin.VersionIsOK()
   at Client.frmLogin.cmdLogin_Click(Object sender, EventArgs e)

Could not connect to the CAREWare server @ Servername

To resolve the error 'Access to the path "C:\Program Files\CAREWare\RW CAREWare Client Tier\XXX.XXX" is denied’ you will need to do the following using a Windows Administrator account:

  1. Login using the Windows Admin account
  2. Go to the CAREWare directory (Default location: C:\Program Files\CAREWare\)
  3. Right click on the RW CAREWare Client Tier directory and select Properties
  4. Go to the Security tab
  5. Highlight the User group
  6. Verify that the Read/Execute, Write, Read, and List Folder Contents check boxes are checked for Allow
  7. Click Apply and then OK

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